ISO 20000 Certificate
Dr2connect is a clinic management and appointment system with ISO 20000 certification.
Clinic Management System with ISO 20000 Certification
ISO 20000 (officially ISO/IEC 20000) is the first international Information Technology Service Management (ITSM) standard established to enable organizations to deliver IT services to their customers in the highest quality and most reliable manner. It ensures the standardization of IT processes at an international level.
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What is ISO 20000 for?
Improves Service Quality: Ensures that IT services are planned and delivered in full accordance with customer needs.
Manages Risks: Identifies potential IT disruptions and risks in advance, minimizes them, and ensures uninterrupted service.
Continuous Improvement: Aims to continuously measure and improve service processes by increasing efficiency.
Customer Satisfaction: Increases customer trust by ensuring that organizations adhere to service level agreements (SLAs).
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Frequently Asked Questions
Leave no question unanswered about the dr2connect platform — you can find answers in the frequently asked questions section.
If you wish, you can contact our support team to submit your questions.
Are You Ready for Professional Clinic Management?
Opening your clinic management panel has never been this easy. Have an intelligent clinic management system with us.
Contact UsNo, there is no time limit. The Start plan can be used for life and requires no commitment. Some advanced modules belong to higher plans; as your clinic grows you can move up to Prime, Signature or Enterprise.
Upgrading your package allows you to take advantage of additional features offered by the Dr2connect platform. Some features may be limited in the free version, and upgrading your package gives you access to more features. Upgrading your package helps you make your clinic management processes more efficient and optimize your workflow.
To try the Prime package, go to the "Packages" section in the specialist panel, select the Prime package, and start the 14-day trial period. During the trial period, you can use all the features of the Prime package and experience the advantages offered by the platform.
In our Free and Prime packages, there is 1 doctor right available. Our doctors can open separate accounts and indicate that they are doctors in the same clinic, allowing them to manage the clinic from a single screen. In our Signature package, there are 5 doctor rights available.
With the permission management available in the system for all operations, you can determine the permissions of doctors, secretaries, and other users, making clinic management processes more secure.
After the ÇKYS check, our doctors can send patients and examination/diagnosis to the MBYS system with just one click.
What is MBYS?Our doctors can make USBS compatible video calls.
What is USBS?There is no need to wait for a demo appointment: open your account on the Start plan and begin using the software with your own clinic data right away. No credit card required, no time limit. To see the higher plans you can try Prime free for 14 days from the Plans section of the specialist panel, and request a live walkthrough from our team for multi-branch and enterprise needs.
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